In accordance with the provisions of Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights that entered into force on December 7, 2018, we inform:
Who is responsible for the processing of personal data?
The Board of Trustees of the Real Alcázar of Seville and the Town Hall.
Who is in charge of processing your personal data?
The entity Netberry, Forter and Vermon U.T.E. is in charge of processing the personal data necessary to carry out the execution of the contract "Real Alcázar Ticket Sales Service" (File No. 2022/000206) with the Board of Trustees of the Real Alcázar of Seville and the Town Hall , responsible for the treatment.
IN CHARGE OF DATA PROCESSING:
COMPANY NAME: U.T.E NETBERRY SERVICIOS DE INTERNET, S.L.U. FORTER UNICORP. SPAIN, S.L. AND SERVICES AND DEVELOPMENTS GRUPO VERMON S.L.
CIF: U72687676
ADDRESS: Avd. Reyes Católicos, no. 151. 02600 Villarrobledo (Albacete).
EMAIL: mariaromero@forter.es
WEB: https://realalcazarsevilla.cliqueo.es/es
For what purpose do we process your personal data?
· Manage Web services (ticket sales, user registration, response to queries raised in each sales form).
· Sending notifications related to the service.
· Fraud prevention.
Sending commercial communications.
Preparation of a commercial profile (Profiling of your data)
How long will we keep your data?
The data will be kept for the period of time necessary for the scope of the determined purposes. Subsequently, provided that the user has not exercised their right of deletion, their data will be kept during the legal terms that are applicable in each case, taking into account the type of data, as well as the purpose of the treatment.
What is the legitimacy for the processing of your data?
We indicate the legal basis for the processing of your data:
· Execution of the contractual relationship.
· Legitimate Interest.
· Consent
To which recipients will your data be communicated? Do international data transfers take place?
To carry out the treatment purposes described, we may make use of authorized subcontractors who act on behalf of CLIQUEO, as treatment managers (for example, call center providers, bank providers, etc.) and contractually subject to our instructions, only for the lawful purposes described and for the period of time strictly necessary for it.
In addition, in the event that there is a legal obligation or requirement that so provides, we may communicate your data to the competent public authorities in accordance with said legal obligation or requirement.
When the authorized subcontractors acting on behalf of CLIQUEO or the aforementioned recipients are located or process your data outside the European Economic Area, we will be carrying out an international transfer of your data in accordance with the provisions of the data protection regulations. In general, we will avoid making international transfers and your data will be processed within the European Economic Area. However, in the event that it is necessary to carry them out, we will adopt the organizational, technical and contractual measures that are necessary to guarantee the protection and security of your data, such as, for example, the signature with the authorized subcontractor or third party assignee of the Clauses. Contractual Type of the European Commission, carrying out impact assessments on the international transfer in question that make it possible to assess the risk and adopt measures for its mitigation, the encryption of data in transit or at rest, the pseudonymization of the data object of the international transfer, the possibility that the interested party can claim damages directly against the authorized subcontractor or third party assignee, etc.
What are your rights when you provide us with your data?
Any interested party can exercise the rights recognized in the current legislation on data protection, that is, rights of access, rectification, deletion, limitation of treatment, right to data portability and opposition by writing to the Treatment Manager, Hon. . Seville City Council, addressed to the general registry, Plaza San Sebastián nº 1, 41004 Seville, or through the auxiliary registries of the municipal districts or by email to the email address: derechoslopd@sevilla.org
How have we obtained your data?
The personal data that we process at Real Alcázar and the Seville City Hall come from: The interested party.